Frequently Asked Questions
Everything you need to know about shopping with Anomaly.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. As Anomaly garments often feature unique silhouettes, we recommend comparing these measurements to your favorite existing pieces for the most accurate fit.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to generate a prepaid shipping label. Note that final sale items are not eligible for return.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days. You will receive a tracking number via email as soon as your order ships.
Are Anomaly products ethically manufactured?
Sustainability and ethics are at our core. We partner exclusively with fair-trade certified factories that ensure safe working conditions and living wages. We also use organic or recycled materials in over 80% of our seasonal collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay for eligible orders.
How should I care for my Anomaly garments?
To preserve the longevity of our fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the internal care label of every garment.